GrimshoreRPGRIMSHOREDOCUMENTATION PORTAL

Department operational manual

Grimshore Fire & Rescue Standard Operating Procedures

Fireground command, rescue operations and interagency response

Version 1.0 · Controlled read-only copy
Roleplay and system alignment

This manual governs department roleplay. Use the configured in-game medical or interaction system for actual states and treatments; never invent a result that the system or scene does not support.

GFR-01
CONTROLLED OPERATIONAL GUIDANCE

Purpose and current capability

Grimshore Fire & Rescue is presently a roleplay-led response service supporting rescue, fireground safety and major incidents.

  • Do not claim tools, extinguishing effects, hazards or technical capabilities that are not reasonably available in the scene.
  • The absence of a dedicated fire script does not reduce the need for command, safety, credible timing and interagency communication.
  • Preserve life, stabilise hazards, support access and create believable rescue outcomes collaboratively.
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GFR-02
CONTROLLED OPERATIONAL GUIDANCE

Rank and command

Fire command follows competence, rank and explicit assumption of the incident role.

  • Recruits work under supervision; Qualified and Senior Firefighters perform ordinary tasks; Station Officers lead crews.
  • Inspectors and Superintendent ranks coordinate significant incidents; executive ranks govern the service.
  • The first suitable member establishes provisional Fire command and transfers it explicitly when relieved.
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GFR-03
CONTROLLED OPERATIONAL GUIDANCE

Dispatch and turnout

A disciplined response begins before the appliance moves.

  • Acknowledge dispatch, confirm incident type, location, known hazards and responding crew.
  • Select an appropriate safe route and advise when mobile, on scene and available.
  • Request Police for traffic/security and Ambulance for casualties early.
  • Use emergency driving proportionately and slow for intersections and scene congestion.
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GFR-04
CONTROLLED OPERATIONAL GUIDANCE

Scene size-up and zones

The first report should turn confusion into a shared operating picture.

  • Identify incident type, building/vehicle involvement, smoke or fire conditions, trapped persons, access, exposures and immediate hazards.
  • Establish hot, warm and cold zones appropriate to the fictional hazard. Keep unprotected players and vehicles out of unsafe areas.
  • Nominate appliance placement, entry/control point, casualty area and command point.
  • Do not block Ambulance access or Police evacuation routes.
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GFR-05
CONTROLLED OPERATIONAL GUIDANCE

Fireground operations

Fireground roleplay must show method, risk control and changing conditions.

  • Establish a water/suppression plan suitable to the scene and available props or roleplay tools.
  • Use pairs/teams for hazardous entry, communicate location and objective, and maintain an exit plan.
  • Describe smoke, heat, visibility and structural concerns collaboratively rather than forcing outcomes on occupants.
  • Conduct overhaul and re-check for hazards before declaring the scene safe.
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GFR-06
CONTROLLED OPERATIONAL GUIDANCE

Rescue and trapped persons

Rescue prioritises access, stabilisation and safe removal.

  • Locate and communicate with the trapped person where possible. Determine entrapment, injury and immediate hazards.
  • Stabilise vehicles or the surrounding scene in roleplay before cutting, lifting or moving.
  • Coordinate with Ambulance on patient protection, movement and casualty handover.
  • Do not instantly extract a trapped person; allow credible setup, tool use and progress while keeping the scene engaging.
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GFR-07
CONTROLLED OPERATIONAL GUIDANCE

Road crash and extrication

Major crashes require traffic control, fire protection, vehicle stability and clinical coordination.

  • Park to protect the work area without creating another hazard. Request Police traffic control and identify fuel/electrical risks.
  • Stabilise involved vehicles, create access, manage glass/sharp hazards and agree an extrication plan.
  • Ambulance controls patient care; Fire controls technical access and vehicle rescue.
  • Preserve evidence where practicable and avoid unnecessarily moving vehicles once rescue is complete.
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GFR-08
CONTROLLED OPERATIONAL GUIDANCE

Hazardous and utility incidents

Unknown substances, electricity, gas and unstable structures demand distance and specialist caution.

  • Isolate the area, move uphill/upwind where relevant and prevent ignition or entry.
  • Request Grimshore Utilities or other appropriate roleplay support and do not invent technical readings.
  • Police assists evacuation/perimeter; Ambulance stages for casualties.
  • Only declare the hazard controlled after a credible responsible-agency handover or scene resolution.
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GFR-09
CONTROLLED OPERATIONAL GUIDANCE

Major incidents and unified command

Large events require agencies to share objectives without losing professional responsibility.

  • Fire leads fireground, rescue and technical-hazard functions; Police leads security, investigation, traffic and public order; Ambulance leads triage and care.
  • Use common staging, resource requests, accountability and clear command transfers.
  • Wagner participates only within an authorised tactical/security assignment and does not replace Fire command.
  • Keep a decision log for evacuations, dangerous entry, missing crews and major resource changes.
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GFR-10
CONTROLLED OPERATIONAL GUIDANCE

Equipment, stations and readiness

Readiness is part of operational roleplay.

  • Check appliances, rescue equipment, protective clothing, radios and medical support items before duty.
  • Report damage or missing equipment; do not retain service assets for private use.
  • Keep station areas orderly and available for genuine community and training roleplay.
  • After incidents, account for crew, clean/restore equipment and complete the incident record.
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GFR-11
CONTROLLED OPERATIONAL GUIDANCE

Reports, training and welfare

Professional follow-up turns a dramatic scene into accountable service.

  • Record dispatch, conditions, command, actions, rescues, casualties, agencies, damage and final handover.
  • Train in scene size-up, radio, road rescue, casualty movement, fireground safety and multi-agency command.
  • Debrief significant incidents and check member welfare after death, severe injury or distressing rescue roleplay.
  • Do not fabricate successful rescues, extinguishment or technical findings that were not roleplayed or supported.
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