GrimshoreRP public reference
Support & Troubleshooting
Safe, public-facing help without exposing server infrastructure.
Public documentation · Version 1.4
How to use this page: begin with the section that matches your goal, then follow the current in-city prompts and linked departmental policy. System behaviour may evolve, but character separation, fair roleplay, evidence integrity and authorised access always remain in force.
SECTION 01Common Help
8 public references
01Known issues
For known issues, first preserve the visible error and relevant context, allow resources to finish loading, reconnect once where appropriate, and use /calladmin if the issue prevents safe play. Do not repeat an interaction that appears to create items, money or duplicated state.
02FiveM cache guidance
For fivem cache guidance, first preserve the visible error and relevant context, allow resources to finish loading, reconnect once where appropriate, and use /calladmin if the issue prevents safe play. Do not repeat an interaction that appears to create items, money or duplicated state.
03Connection problems
For connection problems, first preserve the visible error and relevant context, allow resources to finish loading, reconnect once where appropriate, and use /calladmin if the issue prevents safe play. Do not repeat an interaction that appears to create items, money or duplicated state.
04UI problems
For ui problems, first preserve the visible error and relevant context, allow resources to finish loading, reconnect once where appropriate, and use /calladmin if the issue prevents safe play. Do not repeat an interaction that appears to create items, money or duplicated state.
05Voice and radio
Confirm the correct input/output device in both FiveM and Windows, check voice activation and proximity, then reconnect if the session did not initialise. Do not share private emergency-service frequencies.
06Inventory
The inventory system represents physical possession, weight, containers and item-specific information. Unique serials and evidence properties matter; do not duplicate, relabel or transfer items through unintended mechanics.
07Character
Confirm the correct multicharacter slot and allow identity resources to load. Never solve a character fault by moving items, funds or knowledge through another slot; preserve the error and use /calladmin if progression is at risk.
08Vehicle
Record the plate, model, location and visible fault. Try one safe store/retrieve or reconnect where appropriate, but do not repeat actions that may duplicate, repair, relocate or avoid seizure of the vehicle.
SECTION 02Contact
3 public references
01Report a bug
Use /calladmin for an active in-city issue involving report a bug, or the official Discord support process for material that can be reviewed after the scene. Provide factual context and relevant evidence without publishing private or exploit-sensitive information.
02Contact staff
Use /calladmin for an active in-city issue involving contact staff, or the official Discord support process for material that can be reviewed after the scene. Provide factual context and relevant evidence without publishing private or exploit-sensitive information.
03Appeals and support
Explain the decision being reviewed, provide relevant evidence and remain factual. Public arguments, harassment or repeated duplicate tickets do not improve an appeal.